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Should the doctor discuss fees ? I’m often asked this question when training doctors on how to improve case acceptance. If you have ever asked a consultant or colleague this question before, the answer would depend on who you talk to. As a rule, most consultant types suggest that the doctor not talk about money. Prior to becoming an MGE client, I had a consultant who specialized in collections come into my practice a couple of times per year. I vividly remember one visit where they had spent a couple of days working with my front desk staff. At the end of the visit, the consultant and (...)